At LEVIX ("we", "our", "us"), we are committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, store, and protect your information when you use the LEVIX platform at levixapp.in.
1. Information We Collect
Account Information: When you register, we collect your name, email address, phone number, and shop details (shop name, category, address).
Business Data: We store data you enter into the platform, including product listings, inventory records, customer information, order details, and sales records.
Usage Data: We may collect information about how you use the platform, including pages visited, features used, and device/browser information for analytics and improvement purposes.
Communication Data: If you contact us via email or the platform, we retain the content of those communications.
2. How We Use Your Information
- To provide and maintain the LEVIX platform and its features
- To create and manage your account
- To process orders and business operations within the platform
- To communicate with you about your account, updates, and support
- To improve our platform, fix bugs, and develop new features
- To comply with legal obligations
3. Data Storage & Security
Your data is stored on secure servers. We use industry-standard security measures including encryption, secure connections (HTTPS), and access controls to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following cases:
- Service Providers: With trusted third-party services that help us operate the platform (hosting, analytics, payment processing), under strict data protection agreements.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Withdraw consent for data processing where applicable
To exercise these rights, contact us at levixsupport@gmail.com.
6. Cookies
We use essential cookies and local storage to maintain your session and preferences. We may use analytics cookies (such as Google Analytics) to understand platform usage patterns. You can control cookie settings through your browser.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
8. Children's Privacy
Levix is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 Email: levixsupport@gmail.com
💬 WhatsApp: +91 6369812535
🌐 Website: levixapp.in
Business Details:
Platform: LEVIX | levixapp.in
Public Owner: SUMATHI RAJARATHINAM
CEO / Founder: RAJESH KANNA
Registration: MSME Registered, India